10 general skills or competencies (Job family competencies) for Distribution Center Supervisor
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Discusses different types of hazards and risks in a work environment.
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Level 2 Behaviors
(Light Experience)
Follows safety protocols to ensure work complies with regulatory guidelines and requirements.
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Level 3 Behaviors
(Moderate Experience)
Performs hazard assessments to identify and prevent harm at the workplace and to employees.
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Level 4 Behaviors
(Extensive Experience)
Integrates safety practices in our business operations to minimize workplace injuries and accidents.
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Level 5 Behaviors
(Mastery)
Generates innovative strategies and techniques to streamline our current hazard identification processes.
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Skill definition-Collecting and evaluating measurable data to identify and monitor the achievement of overall business goals.
Level 1 Behaviors
(General Familiarity)
Describes the procedures and processes for measuring key performance metrics.
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Level 2 Behaviors
(Light Experience)
Gathers performance metrics against stated service-level agreements (SLAs) according to standard guidelines.
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Level 3 Behaviors
(Moderate Experience)
Implements performance metrics to assure sustainability of business performance.
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Level 4 Behaviors
(Extensive Experience)
Evaluates performance metrics to determine improvement opportunities and optimize outcomes.
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Level 5 Behaviors
(Mastery)
Constructs key performance metrics to measure success and determine new opportunities for optimization.
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9 soft skills or competencies (core competencies) for Distribution Center Supervisor
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and purposes of Key Performance Indicators (KPI).
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Level 2 Behaviors
(Light Experience)
Gathers internal and external benchmarks for KPI development.
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Level 3 Behaviors
(Moderate Experience)
Defines KPIs in terms of Specific, Measurable, Achievable, Realistic, and Timely (SMART) goal criteria.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs on KPI practices to employees and managers.
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Level 5 Behaviors
(Mastery)
Establishes organizational Key Performance Indicators (KPI) frameworks and management processes.
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Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Researches new tools and techniques for SOP daily management.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex issues arising from SOP practices; develops preventative solutions accordingly.
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Level 5 Behaviors
(Mastery)
Monitors industry for SOP trends and best practices; makes recommendations about those that benefit our business.
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Summary of Distribution Center Supervisor skills and competencies
There are 0 hard skills for Distribution Center Supervisor.
10 general skills for Distribution Center Supervisor, Safety Management, Performance Metrics, Distribution Management, etc.
9 soft skills for Distribution Center Supervisor, Key Performance Indicators (KPI), Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Distribution Center Supervisor, he or she needs to be proficient in Key Performance Indicators (KPI), be skilled in Standard Operating Procedures (SOP), and be proficient in Planning and Organizing.